NFS Datastore Inactive In ESX4 After Unexpected Reboot Of The NAS
Here is the issue, this small Synology NAS rebooted unexpectedly due to a power failure of the circuit A. Since then my ESX4 hosts have marked the datatstore as inactive. This is how it looks like from a host perspective
From the COS I did a cat /var/log/message | grep nfs
esx01 kernel: [8014830.569310] nfsd: last server has exited
esx01 kernel: [8014830.575333] nfsd: unexporting all filesystems
esx01 kernel: [8014830.677055] NFSD: Using /var/lib/nfs/v4recovery as the NFSv4 state recovery directory
In ESX3.5 it could be an hassle to troubleshoot this kind of issue. Hopefully in ESX(i)4.x it’s much easier. In my case, the setup was OK as it’s used to work fine until the power outage brought down unexpectedly the small NAS device on my network.
First I checked that the NAS is up and running with the NFS server service started. That was OK.
Next I checked that my host still sees the NAS device. For that I use the VMKPING command: vmkping < NAS_IP_Address > and that was also OK, I could ‘ping’ the NAS device from the host’s dedicated vmkernel portgroup.
Next on the host I wanted to make sure the NAS device was listening for NFS mount request and several other settings. For that I started portmap service on the host: service portmap start then I run the command: rpcinfo -p < NAS_IP_Address > and the output was:
program vers proto port
100000 2 tcp 111 portmapper
100000 2 udp 111 portmapper
100003 2 udp 2049 nfs
100003 3 udp 2049 nfs -> FYI ESXi4.x doesn’t use UDP to connect to an NFS share.
100021 1 udp 39704 nlockmgr
100021 3 udp 39704 nlockmgr
100021 4 udp 39704 nlockmgr
100021 1 tcp 45784 nlockmgr
100021 3 tcp 45784 nlockmgr
100021 4 tcp 45784 nlockmgr
100003 2 tcp 2049 nfs
100003 3 tcp 2049 nfs -> The NAS runs NFSv3 on TCP 2049. Just what ESXi4.x requires.
100024 1 udp 57176 status
100024 1 tcp 49627 status
100005 1 udp 892 mountd
100005 1 tcp 892 mountd -> Required to mount the NFS share
100005 2 udp 892 mountd
100005 2 tcp 892 mountd
100005 3 udp 892 mountd
100005 3 tcp 892 mountd
I’m now sure that there is nothing that can prevent me to mount the NFS share… By the way, let’s stop the portmap service as we don’t need it: service portmap stop
I’m good to check the mount with the following command: esxcfg-nas -l The output left me somehow baffled, check it out below…
SynologyNFS is /volume1/Backups from 192.168.0.2 mounted <- Do I read correctly, it says mounted!?
I could not afford a reboot of the host and I had to get this NFS share back up before the backups kick in tonight… I’m dead meat I thought for a second
Googling for the error messages lead to nowhere. This is an ESXi4.x and not a regular Linux server/client setup.
Also something that is not clear for everybody, the VMKERNEL does the mount and NOT the COS or the BusyBox in the case of an ESXi.
Yes I know if you would have to mount the share WITHIN the COS, then you would have to start portmap, nfs, open the firewall for nfs client traffic, check the /etc/exports, etc… But again in my case, I use a vmkernel portgroup, not the COS!
Anyway let’s come back to my issue here, that is, I can’t access the NFS share although it is mounted by the vmkernel… I left Google for VMware web site and I found out a VMware KB that was referring to my symptoms with a simple two steps fix!
- Unmount the NFS datastore: esxcfg-nas -d < NAS_IP_Address >
- Mount the NFS datastore: esxcfg-nas -a -o < NFS_IP_Address > -s < Share_mount_point_on_the_NFS > < DatastoreName >
Easy as 1, 2, 3, I was back in business and a few second later the datastore showed up as active again in the vCenter Client, I’m a happy man